Privacy Policy
1. Introduction
ValueBridgeX ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit and use our website at valuebridgex.com (the "Platform"). By using our Platform, you agree to the practices described in this policy.
ValueBridgeX is a free social casino entertainment platform. We do not process any financial transactions or handle payment data. No real money is involved in any aspect of our service.
2. Information We Collect
Information You Provide
- Contact information submitted through our contact form (name, email address, message)
- Any other information you voluntarily provide when communicating with us
Information Collected Automatically
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or search terms
- Cookie preferences and consent status
3. Cookies
We use cookies and similar tracking technologies to improve your experience on our Platform. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: Required for the basic operation of the Platform, including remembering your cookie consent preference.
- Analytics cookies: Help us understand how visitors use our Platform so we can improve it.
- Performance cookies: Used to optimise the loading and display of our pages.
You can control cookie settings through your browser. However, disabling cookies may affect the functionality of certain features. You can also express your cookie preference through the consent banner displayed on your first visit.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries submitted through our contact form
- To analyse and improve the performance of our Platform
- To ensure the security and integrity of our services
- To comply with applicable legal obligations
- To enforce our Terms of Service
We do not use your personal data for direct marketing without your explicit consent.
5. Third Parties
Our Platform embeds game content from third-party providers. When you interact with embedded games, the game provider may collect data in accordance with their own privacy policy. We are not responsible for the data practices of third-party game providers.
We may use third-party analytics services (such as Google Analytics) to help understand website usage. These services may set their own cookies. We do not sell personal data to any third party.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy or as required by applicable law. Contact form submissions are retained for a maximum of 12 months. Analytics data may be retained in aggregated, anonymised form.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- Right of access: Request a copy of the data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request transfer of your data in a machine-readable format
- Right to object: Object to certain types of processing
To exercise any of these rights, please contact us via our Contact page. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.
11. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the Contact Us page.